The queue stops being a mystery.
Incoming work gets a read before anyone opens it: intent, urgency, missing facts, the account it belongs to. People start at the decision.
- InboxA draft in the customer’s voice, with the policy attached.
- LedgerExceptions pulled out of the export before close.
- FloorShift notes compressed into a punch list.
- Follow-upThe stalled deal gets a next step, not another nudge.